VIP SPECIAL Offer at Checkout!

SHIPPING/RETURN POLICY

Delivery Guarantee

Let's face it; the best way to receive your new swimwear is FAST!

 


shipping

Australia-wide, we use Australia Post to deliver all orders. Within Australia, postage and handling is $9.96 and we aim to have your parcel delivered within 2 working days. Often our delivery arrives quicker to the major capital cities or may be slightly longer if you live in a remote part of Australia. For W.A customers, delivery ETA is 5-6 business days. Express Post can be selected for $14.

Coat Shipping – Standard $18 flat rate or $30 Express

Damage or loss in transit is very rare but can happen and we will help with a replacement of your products. Simply call us on 0412959873 to arrange easy replacement.

 

international shipping

International Delivery – We send Sportz Swimwear worldwide. It is a flat rate of $25 for standard shipping or express post can be arranged as a quote. Coat shipping is a flat rate of $35. An extra bonus for International customers is GST free products on check out.

Estimated Delivery times via Economy Air: ASIA – 13 Business Days;EUROPE – 9 Business Days; NEW ZEALAND – 7 Business Days; UNITED KINGDOM – 8 Business Days and UNITED STATES + CANADA – 6 Business Days.

Out-Of-Stocks: We aim to have the product on the shelf that you have purchased 100% of the time, however, due to recent orders, there may be times when we have temporarily sold out of that particular line. We will contact you within 24hrs to help with an alternative solution or a back-order estimated time of arrival.

 

100% Money Back Guarantee – 30 Day returns.

money back guarantee

“No hassles” 30 day return Policy.

Buying swimwear online is a very simple and convenient process, however, we understand that sometimes swimwear just doesn’t fit like you would like it to or doesn’t suit you. At Sportz Swimwear we want you to be 100% satisfied so you can return items bought online within 30 days – including all sale items. In the interest of hygiene, all returned swimwear must not have been worn and have labels intact.

 

How do I return my product?

Simply call us on +61 412959873 or send us an email to office@sportzswimwear.com.au to arrange an easy return. Please describe the reason and you can then select a 100% replacement, credit or refund.  We do, however, request that you choose carefully and look at our sizing chart when buying online to see which size fits best. Alternatively, we are always happy to help you with sizing on +61 412959873.

 

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